Frequently Asked Questions

What is Akshaya Jewels known for?

Akshaya Jewels specializes in premium gold, diamond, and homegrown diamond jewellery crafted with exceptional quality, authenticity, and timeless design.

Are all your products certified?

Yes, all eligible products are accompanied by relevant certifications and quality assurance documentation.

Do you offer customized jewellery?

Yes, we offer customization services for selected designs. Please contact our team for details.

What are homegrown diamonds?

Homegrown diamonds are real diamonds created in advanced laboratories. They have the same physical, chemical, and optical properties as mined diamonds.

Are homegrown diamonds certified?

Yes, our homegrown diamonds are certified by recognized grading laboratories.

What payment methods do you accept?

We accept UPI, debit cards, credit cards, net banking, wallets, and other secure payment methods available at checkout.

Can I cancel my order?

Orders may be cancelled before dispatch. Customized orders cannot be cancelled once production begins.

What is your return policy?

Returns are accepted only for damaged, defective, or incorrectly delivered products, subject to verification.