Privacy Policy

At Akshaya Jewels ("Akshaya", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.

Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Account login details

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage and browsing behavior
  • Cookies and tracking data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Personalize your shopping experience
  • Send promotional offers and marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Payment Security

We do not store your complete payment card information. All payments are processed through secure third-party payment gateways that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Provide a better shopping experience

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and logistics partners
  • Marketing and analytics service providers
  • Legal and regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send marketing emails, SMS messages, or WhatsApp communications.

You may opt out at any time by following the unsubscribe instructions provided in our communications.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (subject to legal requirements)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Akshaya Jewels

Email: care@akshayajewel.com

Phone: +91 6301116143 | +91 7416430939

Address: MS Plaza, 1st floor Bhagyannagar 3rd lane main road, Ongole Andrapradesh-523001